Welcome to EquaniCare™. These Terms and Conditions explain how our website works, what you agree to when you use it, and what to expect when you shop with us.
By visiting this website, browsing our products, placing an order, or contacting us through the site, you agree to these terms with Serenity Pop LLC, doing business as EquaniCare™ (collectively, “EquaniCare™”, “We”, “Us”, “Our”) concerning your use of EquaniCare™ site located at www.equanicare.co . Please read them before using the website or making a purchase.
You may use this website to learn about EquaniCare™, view our products, read product information, contact us, and place orders when shopping is available.
Please use the site respectfully and lawfully. Do not try to damage the website, copy our content without permission, misuse our forms, or interfere with how the site works.
We may update, pause, remove, or change parts of the website at any time. This may include product pages, images, descriptions, prices, policies, or features.
You represent and warrant that you are of legal age, 18 years old, to access and use EquaniCare™. If you are under the age of 18 years old, you must obtain consent from your parent or legal guardian before you can purchase our products.
We strive to keep product details clear and accurate. This includes ingredient information, product size, usage guidance, pricing, and availability.
EquaniCare™ products are made for cosmetic use. Our content is for general skincare information and should not replace medical advice. If you have a skin condition, allergy, irritation, or concern about using a product, please speak with a qualified dermatologist or health professional before use.
Always review the ingredient list before applying any product. We also recommend patch testing before full use.
When you place an order, please make sure your name, email, shipping address, billing details, and payment information are correct.
Prices and product availability may change without notice. We reserve the right to correct errors, cancel orders, refuse service, or limit quantities when needed. If there is an issue with your order, we will do our best to contact you using the information provided at checkout.
An order confirmation means we received your order. It does not guarantee that every item is available until the order has been processed.
Shipping times may vary due to order volume, carrier delays, weather, holidays, address issues, or other events beyond our control.
Once an order is shipped, the carrier determines the delivery timing. EquaniCare™ is not responsible for delays caused by incorrect addresses, missed deliveries, carrier issues, or events we cannot control.
If something looks wrong with your shipment, contact us as soon as possible so we can review the issue.
Because skincare products come into contact with the body and for the safety of our community, EquaniCare™ does not accept returns or exchanges. All sales are final.
If your item arrives damaged, incorrect, or missing, please contact us using your order number and photos. We want to understand what happened and help where we can.
We cannot guarantee that every product will work the same for every person. Skin is personal, and results may vary.
All website content belongs to EquaniCare™ unless stated otherwise. This includes text, product descriptions, images, graphics, logos, product names, and design elements.
You may not copy, reuse, sell, publish, or change our content without written permission. Sharing our website or product pages for personal use is fine, but using our materials for business purposes requires approval.
EquaniCare™ works to provide a clear, safe, and useful website. Still, we cannot promise that the site will always be error-free, uninterrupted, or available at every moment.
We are not responsible for losses resulting from website interruptions, technical errors, third-party links, shipping delays, product misuse, or customer-entered information.
Use our website and products with care, and contact us if you need help.
We may update these Terms and Conditions as EquaniCare™ grows, as our website changes, or as business needs change. The updated version will be posted on this page.
By continuing to use the website after updates are posted, you agree to the revised terms.
For questions, contact us at: info@equanicare.co