At EquaniCare™, trust matters. When you visit our website, place an order, join our email list, or send us a message, you may share personal information with us. This Privacy Policy explains what we collect, how we use it, and how we keep your information handled with care.
We believe skincare should feel clear, and the same goes for your privacy.
We collect information you choose to give us when you use our website. This may include your name, email address, phone number, shipping address, billing address, order details, and messages sent through our contact form.
If you sign up for emails, we collect your email address to send updates, product news, offers, and brand announcements. If you place an order, we collect the information needed to process, ship, and support that order.
Our website may also collect basic technical details, such as browser type, device type, pages visited, and how visitors use the site. This helps us understand what is working and what needs improvement.
We use your information to keep EquaniCare™ running smoothly. That includes processing orders, sending order updates, answering questions, improving the website, sharing product information, and providing customer support.
We may also use your information to send emails if you have signed up to hear from us. You can unsubscribe at any time using the link in our emails.
We do not sell your personal information. Our goal is to give you a better shopping experience and make it easier to stay connected with EquaniCare™.
Payment details are handled through secure payment providers. EquaniCare™ does not store full credit card numbers on our website.
When you place an order, your payment information is processed by trusted services that help protect your transaction. We only receive the details needed to confirm, fulfill, and support your order.
Please make sure the information you enter at checkout is correct. This helps prevent delays with shipping, delivery, and customer support.
Our website may use cookies and similar tools. These help the site remember basic preferences, understand visitor activity, and improve the shopping experience.
Cookies may help with things like keeping items in your cart, showing pages correctly, and helping us see which products or pages visitors use most.
You can adjust cookie settings through your browser. Some parts of the website may not work as expected if cookies are turned off.
We may share limited information with trusted service providers who help us operate the website. This may include payment processors, shipping providers, email platforms, website hosting services, analytics tools, and customer support tools.
These services receive only the information needed to do their jobs. They are not permitted to use your information for unrelated reasons.
We may also share information if required by law, to protect our business, or to respond to legal requests.
You can contact us to ask questions about your personal information. You can also request updates or corrections if something is wrong.
If you receive marketing emails from us, you can unsubscribe at any time. We respect that your inbox is personal.
For privacy questions, contact us at: info@equanicare.co
We may update this Privacy Policy as EquaniCare™ grows, as our website changes, or as privacy requirements change. When updates happen, the new version will be posted on this page.
Thank you for trusting EquaniCare™ with your information and your skin care.